Run Your Service Business From One System
Most businesses use two completely separate systems:
- a website where customers learn about services
- a business system used to manage customers, sales, and work
These systems rarely work well together.
Customers submit requests on the website.
Details are emailed.
Payments happen somewhere else.
Work is tracked in another tool.
Everything is disconnected.
Product Businesses Already Solved This
Businesses that sell products figured this out years ago.
Their website is their business system:
- products are listed on the site
- customers buy directly
- payments are handled automatically
- orders and history live in one place
Everything flows together.
Service Businesses Are Still Stuck
Service businesses never got the same tools.
Instead of one connected system, they’re usually forced to use:
- a website built by one company
- forms from another
- scheduling, invoicing, or job software from a third party
These tools don’t truly work together.
Information gets passed around.
Data is re-entered.
Nothing feels connected.
Expensive Third-Party Software
Most service businesses rely on outside platforms to run their operations.
That often means:
- ongoing monthly fees
- paying more as the business grows
- limited flexibility
- being locked into someone else’s system
And most importantly:
- the data lives with them, not you
Your Website Isn’t Part of the Business Flow
With most service software:
- the website is just marketing
- forms are separate tools
- payments may happen elsewhere
- the real business data lives outside your site
There’s no single flow from customer interest to completed work.
Why This Hasn’t Been Solved Before
Service businesses are more complex than product businesses.
Some businesses:
- take quick payments
- have repeat customers
- work from one location
Others:
- send proposals
- collect deposits
- manage long-running projects
- work across many locations
Most software forces everyone into the same workflow.
Sermerce is built to support simple or complex businesses — without forcing either one.
What If Your Website Was Your Business System?
Sermerce is built around a simple idea:
What if your website handled services, customers, and payments — in whatever way your business actually needs?
With Sermerce:
- services shown on your website come from the same system you manage your business in
- customer requests flow directly into your workflow
- payments can be simple or advanced, depending on your needs
- everything stays connected
Your website isn’t just a brochure — it’s part of how you do business.
What Is Sermerce?
Sermerce is Service Commerce software.
It’s designed for any business that sells services, including:
- physical storefronts
- mobile services
- on-site professionals
Sermerce adapts to your business — not the other way around.
You can keep things:
- simple
- structured
- or more advanced
All within the same system.
Easy to Get Started
Sermerce is designed so you don’t need to be technical.
Step 1: Have a Website (You Might Already Have One)
Most businesses already have a website.
If you don’t:
- choose a hosting company
- pick your business name
- click a button to create your site
Many hosts handle this automatically.
Step 2: Add Sermerce
Once your website exists:
- Sermerce is added
- turned on
- and ready to use
No separate logins.
No outside services.
No syncing between tools.
Step 3: Use What You Need
You decide how much structure your business needs.
You can:
- list services
- collect customer requests
- accept payments
- track work
- or keep things very simple
Sermerce grows with your business.
How Sermerce Works
Sermerce organizes your business around real life, not assumptions.
Places
Where work happens.
This could be:
- your shop
- a customer’s home
- an event location
Some businesses use one place.
Others use many.
Both work naturally.
People
Everyone connected to the work.
Customers, billing contacts, repeat clients — all handled cleanly.
Work
However your business operates.
This can be:
- simple service requests
- scheduled work
- ongoing projects
- repeat services
Payments and tracking adjust to your workflow.
Built-In Leads and Payments
Sermerce includes built-in ways to handle customer requests and payments.
What Customers See
Customers can:
- view services on your website
- request service
- book or inquire
- pay when needed
All through your site.
What You Control
You choose:
- whether you need proposals
- whether you collect deposits
- whether payments are upfront or later
Nothing is forced.
You Own Everything
Most business platforms:
- control your data
- charge ongoing fees
- make leaving difficult
Sermerce works differently.
With Sermerce:
- your website is your system
- your data stays with you
- you stay in control
No lock-in.
Real-World Examples
Physical Storefront (Simple Flow)
A barber shop operates from one location.
- Services are listed on the website
- Customers request or book services
- Payments are tracked
- Customer history is saved
Simple and clean.
Mobile Service (Flexible Flow)
A mobile massage therapist serves different locations.
- Services are listed online
- Clients submit requests
- Each job has its own location
- Payments and work stay connected
No storefront needed.
Contractor or Project-Based Business (Advanced Flow)
A contractor manages larger projects.
- Services are listed on the website
- Requests turn into proposals
- Payments may include deposits and milestones
- Work is tracked over time
More structure — same system.
One System. Your Way.
Whether your business is:
- simple or complex
- small or growing
- mobile or storefront
Sermerce keeps everything in one connected system:
- your website
- your services
- your customers
- your payments
- your work
The Simple Explanation
Sermerce is Service Commerce — a flexible system that lets service businesses sell services, manage customers, and handle payments directly from their own website, in the way that fits their business best.