How Sermerce Works

Run Your Business From One Place

Sermerce connects everything that happens in your service business — from the first request to the final payment.

Instead of separate tools, everything stays connected inside your website.


How Work Flows Through Your Business

Every job follows a natural progression.

Sermerce keeps that progression organized and connected.


1. A Customer Starts With a Request

A customer visits your website and reaches out for a service.

This might be:

  • A simple request
  • A booking
  • A form submission
  • A conversation that turns into work

That request becomes a lead inside your system.


2. Leads Become Proposals (When Needed)

Not every job is the same.

Some services can move forward immediately.
Others need pricing, scope, or approval.

Sermerce lets you:

  • Create and send proposals
  • Define services, pricing, and details
  • Let customers review and approve

Once approved, the work is ready to move forward.


3. Proposals Become Jobs

When work is confirmed, it becomes a job.

Jobs are where the work actually happens.

You can:

  • Track the status of the work
  • Keep notes and details in one place
  • Stay organized across all active jobs

Everything stays tied back to the original request and proposal.


4. Payments Stay Connected

Payments aren’t separate from the work — they’re part of it.

With Sermerce, you can:

  • Collect deposits
  • Accept full or partial payments
  • Track payment history for each job

No separate invoicing systems. No disconnected records.


Everything Stays Connected

From start to finish:

  • Requests
  • Proposals
  • Jobs
  • Payments

They all stay linked together.

No re-entering data.
No losing track of what came from where.


The Customer Experience

Sermerce isn’t just for you — it improves the experience for your customers too.

Customers can:

  • Request services directly from your website
  • Review and approve proposals
  • Make payments online
  • Log in to view their service history

They always know where things stand.


Built Around Real Service Work

Some businesses:

  • Do quick, one-step jobs

Others:

  • Require estimates, approvals, and staged work

Sermerce supports both — and everything in between.

You’re not forced into a rigid workflow.


Why This Is Different

Most tools try to replace your business with their system.

Sermerce works differently.

It builds your system into your website.

  • Your website becomes your workspace
  • Your data stays with you
  • Your process stays flexible

You’re not adapting to software.
The software adapts to how you work.


From First Request to Final Payment

Sermerce keeps your entire business connected.

Not just one part of it.


See It In Action

Try the plugin for yourself.

Username is demo. Password is demodemo

Try Demo →